Safaricom on the spotlight for aiding illegal police abductions and extrajudicial killings of government critics

Safaricom, Kenya’s leading telecommunications provider, finds itself embroiled in a major controversy, accused of aiding surveillance operations that have allegedly led to kidnappings and even killings.

Recent investigations by the Daily Nation have uncovered a disturbing pattern of Safaricom providing real-time access to customer data to security agencies, bypassing legal procedures. This alarming revelation has sparked intense debate about the company’s role in potential human rights violations and the erosion of privacy rights.

Key Allegations:

• Real-time Access to Customer Data: Safaricom is accused of granting security agencies unrestricted access to customer call data and location information.
• Facilitating Abductions and Killings: This access has allegedly been used to track and target individuals, leading to abductions and extrajudicial killings, particularly in the aftermath of the recent Gen Z protests.
• Tampering with Evidence: There are concerns that Safaricom has manipulated call data records (CDRs) presented to courts, hindering investigations into disappearances and killings.
• Partnership with Neural Technologies: A British company, Neural Technologies, has reportedly embedded a system within Safaricom’s infrastructure, enabling security agencies to easily access sensitive customer data.

Public Outcry and Privacy Concerns:

The allegations against Safaricom have ignited public outrage and raised serious concerns about the erosion of privacy rights in Kenya. Critics argue that the company’s actions have contributed to a climate of fear and surveillance, where individuals are constantly monitored and their freedoms curtailed.

As the controversy unfolds, several key questions remain unanswered:

• To what extent is Safaricom complicit in human rights abuses?
• What safeguards are in place to prevent misuse of customer data?
• How can individuals protect their privacy in an era of pervasive surveillance?

It is imperative that a thorough investigation is conducted to determine the full extent of Safaricom’s involvement in these alleged abuses. The company must be held accountable for any wrongdoing and take immediate steps to address the privacy concerns raised by these revelations.